12.8.3
Why do we request documents?
As a licensed operator, we are required to ensure that all customer details are accurate. This helps protect you and your funds.
According to Clause 1.7.2, we may request documents confirming your identity or payment details.
This is not due to a lack of trust. On the contrary, it confirms that you are gambling with a reliable, regulated operator that is committed to fairness and transparency.
Documents are reviewed in the order they are received. Please be patient, once the verification has been completed, you’ll receive an email notification. After that, all our functionality will become fully available to you.