Cooling-Off

If you’re concerned about the amount of time or money you are spending with us, we offer customers the chance to take a Cooling-Off period, away from the website, and to stop betting for a short, predetermined period.

The Cooling-Off facility allows you to take a break for 24 hours, seven days, one month or three months. Once you've committed to a Cooling-Off period, you cannot deposit or place further bets until the end of that period.

You may also wish to request a Cooling-Off period, or a similar facility, with any other bookmakers or gaming operators with whom you have an account.

If you choose to request a Cooling-Off period, these are the key points to consider:

• You will not be able to bet and deposit with Marathonbet at all during this time.
• Please remember that, once you request a Cooling-Off period, this agreement is final and cannot be changed. We will not be able to reactivate the betting facilities on your account during this period.
• To protect and prevent you from using Marathonbet during this time, if we detect any accounts open in your name, such accounts will be closed. Marathonbet cannot be liable for any losses accumulated from customers opening any accounts when they are already limited.

You can activate a Cooling-Off period by clicking on the Cooling-Off link contained within our ‘Player Protection’/’Responsible Gambling’ section or by contacting our Customer Support team. Please see the ‘Contact Us’ section of our website for further details. When your Cooling-Off period has expired, your account will reopen automatically.

As a socially responsible gambling operator, we will activate your Cooling-Off request at the earliest possible opportunity.

If you still have concerns about your gambling activity after returning from a Cooling-Off period, you might want to consider additional player protection measures, such as setting Deposit and Loss Limits. See the ‘Responsible Gambling’ section of our ‘Help’ pages for more information.