12.4.7
Incorrectly settled bet
When settling bets, we rely only on official sources (e.g., tournament websites, team websites or video footage).
If you believe your bet has been settled incorrectly, please contact our Customer Support team and provide a link to the relevant source or other evidence confirming the incorrect bet settlement. We will forward the information you provided for further review.
Please note that we do not take into account information published by other bookmakers.