Do I have to provide documents?

Document verification is not a mandatory requirement for Marathonbet customers. However, Clause 1.7.2 of the Marathonbet Terms and Conditions states:

’If we have any concerns about the identity of a customer or the validity of the address/payment method details quoted, we reserve the right to request any ID documentation that we deem appropriate and withhold any payments, and/or restrict the withdrawal functionality on the account, until we are satisfied of the authenticity of all the details we have been given. Should the details we have been given prove to be false, we reserve the right to void any bets placed on this account and to withhold any payments indefinitely’.

If we need to verify your identity, you’ll receive an email listing all documents required for verification. We do not accept documents unless such a request has been made.